Refund Policy

Luna Trends is committed to safeguarding your personal data. We follow strict security measures and industry-standard practices to protect your information against unauthorized access, misuse, loss, or alteration.

Information We Collect

We may collect the following data when you use our website:

• Full name, shipping and billing address

• Email address and phone number

• Payment information (securely processed and encrypted through our payment partners)

• Order history and purchase preferences

• IP address, browser data, and device information for analytics and security purposes

How We Use Your Information

Your data is collected solely for purposes related to:

• Order processing and fulfillment

• Customer support and communication

• Payment verification and fraud prevention

• Website optimization, analytics, and performance improvements

• Marketing communications (only with your consent)

Data Sharing

We do not sell, rent, or trade your personal information. Data may be shared only with trusted third-party service providers responsible for:

• Payment processing

• Order fulfillment and shipping

• Email automation

• Website analytics and security systems

These partners operate under strict confidentiality agreements and use your information only as necessary.

Data Protection & Security

All transactions are encrypted using industry-standard SSL technology. Only authorized personnel have access to your information for operational purposes.

If you have any questions, privacy requests, or concerns, you may contact us at contact@lunatrends.com.