Privacy Policy

At Luna Trends, we are committed to providing a reliable and transparent shipping experience. All orders are processed within 24 to 72 business hours after payment is successfully confirmed. Processing may take longer during high-volume periods, holidays, or promotional campaigns.

Once your order is processed and dispatched, you will automatically receive a tracking number via email, which allows you to monitor your shipment in real time. Tracking updates may take up to 3–5 business days to appear, depending on the logistics partner.

Delivery Timeframes

• Standard International Shipping: 7 to 15 business days

• Remote Regions: 10 to 25 business days

• Orders with multiple items may arrive in separate packages to ensure faster delivery.

Please note that unforeseen factors—such as customs inspections, logistical delays, weather conditions, or local carrier issues—may extend delivery times. Luna Trends is not responsible for delays caused by third-party carriers or customs processes.

If your tracking information stops updating for more than 10 business days, or if your order exceeds the maximum estimated delivery window, please contact our support team at contact@lunatrends.com so we can assist you promptly.